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Service You Can Rely On

Labcyte Field Service Engineers deliver installation, preventive maintenance and training around the globe. We connect with you by phone, email, secure support sessions or site visits to meet your needs for convenient, rapid response.

All Labcyte instruments come with a one-year warranty. We offer a range of service plans designed to help you maximize your investment in our award winning products.

Labcyte service delivers peace of mind, and our customers repeatedly give us high marks for being courteous, timely and highly effective.


Learn how to set up, use and troubleshoot your Labcyte products.

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Learn more about Labcyte products of interest to you. 

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Specification Sheets

View the specifications for Echo® liquid handlers, Access™ workstations and the POD™ automation platform.

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Site Prep Guides

Download documentation on preparing your facility for the installation of Labcyte products.

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Integration Models

Download CAD models for the Echo® liquid handlers.

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