Labcyte’s Field Applications Scientists work closely as a team with sales staff to provide high-level customer support before, during and after a sale. This is preliminary a customer-facing position providing applications support to existing customers, coordinating and performing product demonstrations for prospective customers, developing new applications through collaborations (industrial or academic), investigation and troubleshooting of technical problems, and training customers in the use of Labcyte products. Significant travel of 60-80% is expected.
Application support across multiple scientific disciplines including genomics and drug discovery
Plan and conduct product demonstrations for preliminary customers
Customer training on Labcyte instrumentation and software
Troubleshoot and analyze technical issues
Prepare presentations, posters and papers for technical journals, conferences and meetings
Develop new applications through industrial and academic collaborations
Technical training for sales and support personnel
Education, Skills, Experience, and Requirements
University degree in a science discipline (minimum qualification of a BS or equivalent)
Familiarity with applications such as HTS, cell-based assays, biochemical assays, NGS, synthetic biology and single cell workflows
Excellent interpersonal, written, verbal, and presentation skills
Fluent in English, good command of the German language preferable
Knowledge of liquid handling, automation and robotic laboratory equipment strongly desirable
Working experience in customer support within life sciences preferable
Ability to travel freely within Europe and the United States
Valid driver’s license
Field position based within Germany or the United Kingdom.
LOCATION: Germany or the United Kingdom
Candidates only, no recruiters or agencies.
Labcyte, a global biotechnology tools company headquartered in San Jose, California, is revolutionizing liquid handling. Echo liquid handling systems use sound to precisely transfer liquids. Labcyte instruments are used worldwide by all twenty of the top twenty pharmaceutical companies, as well as by small to mid-size pharmaceutical companies, biotechnology firms, contract research organizations and academic institutions. Labcyte’s customers work across a wide spectrum of biology including drug discovery, genomics, proteomics, diagnostics, imaging mass spectrometry.
Labcyte Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age status as a protected veteran, or status as a qualified individual with disability.